Home Helper services

Driving can become more difficult as we age. The loss of a driver's license has a big impact on one's dignity, freedom, and quality of life. Furthermore, the lack of transportation options tailored towards seniors and those with disabilities is an emerging barrier in our communities.

We recognize these challenges faced by our clients. Although we do not offer transportation services, we do, on a case-by-case basis, assist or accompany our clients with outings to social and recreational activities, medical appointments, and dining out. This a small part of our caregiving and companionship focused services as transportation is not our strong suit. Instead, we do our best to refer our clients to services that are dedicated to assisted transportation. Some examples include:

Edmonton Area - Drive Happiness

Calgary Area - Calgary Seniors' Resource Society

If you are looking for transportation services, we encourage you to check out the above resources.

Our home care and home helper services can include some light homemaking and housekeeping duties. For a more specialized home cleaning service, check out our subsidiary business Home Keepers.

Understanding Client Needs

At Compassion Network Home Care, we believe that every individual deserves care that is as unique as they are. Our first step in providing unparalleled home care service is a thorough understanding of our clients' needs. Through detailed assessments, we gather information about medical conditions, personal preferences, and lifestyle choices. This comprehensive profile serves as the cornerstone of our personalized care approach.

Caregiver Selection and Training

Our caregivers are the heart of our service. They are meticulously selected based on their professional qualifications, experience in healthcare, and, most importantly, their innate compassion and empathy. Each caregiver undergoes a strict vetting process, including a comprehensive background check. Our caregivers also undergo regular training, ensuring they are equipped not only to meet the diverse health needs of our clients but also to provide emotional and social support such as with dementia clients.

The Matching Process

The magic happens in the matching process. We pair clients with caregivers by aligning the client's profile with the caregiver's expertise and personality. This careful and considerate process ensures that our clients receive not just a healthcare professional but a companion, someone who truly understands and connects with them on a deeper level.

Ongoing Support and Reassessment

Our commitment to excellence doesn't stop at the match. We continually monitor and reassess the client-caregiver relationship to ensure it remains beneficial. Our team regularly checks in with both clients and caregivers, providing ongoing support and additional training as needed. This dynamic approach allows us to adapt to changing needs and maintain the highest standard of care.

The Impact of a Perfect Match

The results of a perfect match are profound. Clients report improved well-being, not just physically but emotionally and socially. Caregivers feel a sense of fulfillment, knowing they make a real difference in someone's life. Families can rest assured that their loved ones are in capable, caring hands. These successful partnerships often lead to lasting bonds, transforming the nature of home care into something truly special.

At Compassion Network Home Care, we go beyond the basics of health care. Our dedicated team is committed to creating matches that enrich the lives of our clients and caregivers alike. We invite you to experience the difference of a care service that truly understands and responds to your unique needs. Contact us today to learn more about our personalized approach to home care.

Compassion Network Home Care is a locally-owned, private provider of home care services. Normally, you will need to have funding in place to access our services.

Common Home Care Funding Sources

• Self-funded through retirement planning/savings, investments, or other private pay means
• Private insurance coverage such as through Blue Cross, Manulife, Sunlife, Canada Life
• Self Managed Care through Alberta Health Services (AHS)
• Client Directed Home Care program through Alberta Health Services (AHS), administered by Alberta Blue Cross
• Veterans Independence Program (VIP) through Veterans Affairs Canada (VAC)

Home Care is typically not funded by:

• Assured Income for the Severely Handicapped (AISH)
• Alberta Seniors Benefit

If you do not have funding in place for home care, it is best to contact Alberta Heath Services (AHS) through 8-11 or the home care office in your health zone:

• All Alberta 8-11
• North 1-855-371-4122
• Edmonton 780-496-1300
• Central 1-855-371-4122
• Calgary 403-943-1920 (or) 1-888-943-1920
• South
• Bow Island 403-545-2296
• Brooks 403-501-3244
• Lethbridge and Area 403-388-6380 or 1-866-388-6380
• Medicine Hat 403-581-5750
• Oyen 403-664-3651

We sure are! Compassion Network is accredited by Accreditation Canada since 2020. Accreditation Canada is an independent, non-profit organization that accredits health care organizations that meet their standards in quality, safety, and efficiency.

Employees of Compassion Network are bonded and insured to meet the requirements of Alberta Health Services. All employees must undergo a police information check with a vulnerable sector search.

• Our care services are available 24 hours, 7 days a week
• Administrative hours are everyday, including weekends and holidays, from 8:00 a.m. to 4:00 p.m.

Providing you with consistent, quality (non-rushed) care is important to us. Our minimum hours for home care service is 3 hours weekly.

There is typically no charges for cancellations made with advance notice. Fees may apply for cancellations made within 48 hours of a scheduled service time.