Caregiving services

services

Our team. your freedom

Be free. If the goal is to sit back and relax more, or get up and move more, we can help make it possible.

support for your unique needs.

Having an in-home caregiver extends further than receiving necessary care. Our caregivers provide companionship through relationship-building and compassion. We will match you with a qualified caregiver you won't just feel comfortable being around, but genuinely look forward to seeing.

We understand the importance of freedom and independence in our clients. Our caregivers aren't here to dictate schedules and go through the motions. We'll work with you to create the best care plan for you and your lifestyle.

Compassion Network can bring consistency, quality, and client-centred care to AHS managed clients. As an authorized provider of the Client Directed Home Care program, Compassion Network offers direct billing for home care services through Alberta Blue Cross. For more information about this program, reach out to your AHS Case Manager.

  • Hourly visits, overnight care & 24-hour care
  • Respite care
  • Personal & hygiene care
  • Medication assistance
  • Meal assistance
  • Housekeeping
  • Mobility support
  • Social engagement
  • Home exercises

questions

Do you provide transportation services?

Driving can become more difficult as we age. The loss of a driver's license has a big impact on one's dignity, freedom, and quality of life. Furthermore, the lack of transportation options tailored towards seniors and those with disabilities is an emerging barrier in our communities.

We recognize these challenges faced by our clients. Although we do not offer transportation services, we do, on a case-by-case basis, assist or accompany our clients with outings to social and recreational activities, medical appointments, and dining out. This a small part of our caregiving and companionship focused services as transportation is not our strong suit. Instead, we do our best to refer our clients to services that are dedicated to assisted transportation. Some examples include:

Edmonton Area - Drive Happiness

Calgary Area - Calgary Seniors' Resource Society

If you are looking for transportation services, we encourage you to check out the above resources.

Are you accredited?

We sure are! Compassion Network is accredited by Accreditation Canada since 2020. Accreditation Canada is an independent, non-profit organization that accredits health care organizations that meet their standards in quality, safety, and efficiency.

How do I reach you after hours?

We have 24/7 on-call service for urgent matters. To reach us after hours, call 1-877-432-1676 and press extension 3 for triaging. Please note that calls deemed non-urgent will be returned the next business day.

What services are required for a nurse instead of a Health Care Aide?

LPN Nurses provide services such as 

  • Record vital signs
  • Collect urine samples from patients
  • Dress wounds
  • Administer medications out of scope of a Health Care Aide (narcotics, Insulin, Intramuscular, Subcutaneous, Intravenous, PICC, etc.)
  • Deliver health education programs
  • Dialysis
  • Foot Care (with additional certification)

Health Care Aides:

  • Assist with bathing, grooming, dressing and other personal hygiene activities
  • Assist with feeding patients
  • Assist with bed transfers, lifting, turning and walking
  • Assist with range of motion exercises
  • Assist with simple wound care, respiratory equipment use or urinary care
  • Report on patient condition to the nurse
  • Assist patients to take their medications
  • Communicate with patients
  • Take and record vital signs

Do you direct bill through Blue Cross?

Yes! Compassion Network is an authorized provider of the Client Directed Home Care program and can direct bill for AHS funded services.

Do you have a minimum for home care visits?

Providing you with consistent, quality (non-rushed) care is important to us. Our minimum hours for home care service is 3 hours weekly.

“After just a few weeks, we have been so very happy also with Amanda helping my Dad. She has been so kind, and my Dad really looks forward to the scheduled cleaning times and interactions. Thank you so much for matching them and I really hope she can continue to be his support for as long as we need.”
Sarenadia
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