Caregiving services


Our team. your freedom

Be free. If the goal is to sit back and relax more, or get up and move more, we can help make it possible.

support for your unique needs.

At Compassion Network Home Care, we understand that nothing matters more than the well-being and comfort of your loved ones. That's why we're dedicated to providing top-notch caregiving services that bring peace of mind to families in Edmonton and Calgary. With our team of highly trained and compassionate caregivers, we offer a wide range of services designed to cater to the unique needs of your family.

Having an in-home caregiver extends further than receiving necessary care. Our caregivers provide companionship through relationship-building and compassion. We will match you with a qualified caregiver you won't just feel comfortable being around, but genuinely look forward to seeing.

We understand the importance of freedom and independence in our clients. Our caregivers aren't here to dictate schedules and go through the motions. We'll work with you to create the best care plan for you and your lifestyle.

Why Choose Compassion Network Home Care?

  • Compassionate Care: We believe that caregiving goes beyond physical assistance. Our caregivers offer emotional support, companionship, and a listening ear, ensuring your loved one receives holistic care.
  • Professional Expertise: All our caregivers are thoroughly vetted, experienced, and well-trained in various aspects of caregiving, from personal care to specialized services.
  • Personalized Care Plans: We recognize that every individual is unique, and so are their needs. Our team works with you to create a personalized care plan that addresses your loved one's specific requirements.
  • Flexible Scheduling: We offer flexible care schedules, ranging from a few hours a week to 24/7 care. You can choose the level of care that best suits your family's needs.
  • Safety and Security: Your loved one's safety is our top priority. We ensure a safe environment and provide expert supervision and support.

Our Caregiving Services:

  • Personal Care: From bathing and grooming to medication management, our caregivers provide the assistance needed for daily living.
  • Specialized Care: We offer specialized care services for individuals with specific medical conditions or disabilities, ensuring the highest level of support.
  • Respite Care: Taking a well-deserved break is essential for caregivers too. Our respite care service allows you to recharge while your loved one is in capable hands.
  • Holistic Approach: We look at all aspects of your life including meals, home environment, mobility and exercise, and even social and emotional needs.
  • Care for Your Environment: A tidy and comfortable home leads to a happier life. Our care aides can assist with some light housekeeping and homemaking duties.


Do you provide transportation services?

Driving can become more difficult as we age. The loss of a driver's license has a big impact on one's dignity, freedom, and quality of life. Furthermore, the lack of transportation options tailored towards seniors and those with disabilities is an emerging barrier in our communities.

We recognize these challenges faced by our clients. Although we do not offer transportation services, we do, on a case-by-case basis, assist or accompany our clients with outings to social and recreational activities, medical appointments, and dining out. This a small part of our caregiving and companionship focused services as transportation is not our strong suit. Instead, we do our best to refer our clients to services that are dedicated to assisted transportation. Some examples include:

Edmonton Area - Drive Happiness

Calgary Area - Calgary Seniors' Resource Society

If you are looking for transportation services, we encourage you to check out the above resources.

Do you offer housekeeping services?

Our home care and home helper services can include some light homemaking and housekeeping duties. For a more specialized home cleaning service, check out our subsidiary business Home Keepers.

How does Compassion Network Home Care expertly match Clients with Caregivers?

Understanding Client Needs

At Compassion Network Home Care, we believe that every individual deserves care that is as unique as they are. Our first step in providing unparalleled home care service is a thorough understanding of our clients' needs. Through detailed assessments, we gather information about medical conditions, personal preferences, and lifestyle choices. This comprehensive profile serves as the cornerstone of our personalized care approach.

Caregiver Selection and Training

Our caregivers are the heart of our service. They are meticulously selected based on their professional qualifications, experience in healthcare, and, most importantly, their innate compassion and empathy. Each caregiver undergoes a strict vetting process, including a comprehensive background check. Our caregivers also undergo regular training, ensuring they are equipped not only to meet the diverse health needs of our clients but also to provide emotional and social support such as with dementia clients.

The Matching Process

The magic happens in the matching process. We pair clients with caregivers by aligning the client's profile with the caregiver's expertise and personality. This careful and considerate process ensures that our clients receive not just a healthcare professional but a companion, someone who truly understands and connects with them on a deeper level.

Ongoing Support and Reassessment

Our commitment to excellence doesn't stop at the match. We continually monitor and reassess the client-caregiver relationship to ensure it remains beneficial. Our team regularly checks in with both clients and caregivers, providing ongoing support and additional training as needed. This dynamic approach allows us to adapt to changing needs and maintain the highest standard of care.

The Impact of a Perfect Match

The results of a perfect match are profound. Clients report improved well-being, not just physically but emotionally and socially. Caregivers feel a sense of fulfillment, knowing they make a real difference in someone's life. Families can rest assured that their loved ones are in capable, caring hands. These successful partnerships often lead to lasting bonds, transforming the nature of home care into something truly special.

At Compassion Network Home Care, we go beyond the basics of health care. Our dedicated team is committed to creating matches that enrich the lives of our clients and caregivers alike. We invite you to experience the difference of a care service that truly understands and responds to your unique needs. Contact us today to learn more about our personalized approach to home care.

Do you provide services for FSCD (Family Support of Children with Disabilities)?

Although Compassion Network Home Care is an approved vendor for FSCD services including respite and caregiving, we are currently not accepting new FSCD cases.

For Housekeeping services, please contact our housekeeping division at

Is there a cost for home care services?

Compassion Network Home Care is a locally-owned, private provider of home care services. Normally, you will need to have funding in place to access our services.

Common Home Care Funding Sources
Home Care is typically not funded by:

If you do not have funding in place for home care, it is best to contact Alberta Heath Services (AHS) through 8-11 or the home care office in your health zone:

Are you accredited?

We sure are! Compassion Network is accredited by Accreditation Canada since 2020. Accreditation Canada is an independent, non-profit organization that accredits health care organizations that meet their standards in quality, safety, and efficiency.

Are you bonded?

Employees of Compassion Network are bonded and insured to meet the requirements of Alberta Health Services. All employees must undergo a police information check with a vulnerable sector search.

What are your hours?

  • Our care services are available 24 hours, 7 days a week
  • Administrative hours are everyday, including weekends and holidays, from 8:00 a.m. to 4:00 p.m.

How do I reach you after hours?

To reach us after hours, call 1-877-432-1676 and press extension 3 for triaging. Please note that calls deemed non-urgent will be returned the next business day.

How do you pick a caregiver for companionship?

We ensure that all of our caregivers have the necessary training whether a Health Care Aide certificate or higher education. We base the choice on compatible personalities and skill level. All of our Health Care Aides are registered with the Alberta HCA directory.

What services are required for a nurse instead of a Health Care Aide?

LPN Nurses provide services such as :

  • Dress wounds and wound care
  • Administer medications out of scope of a Health Care Aide (Narcotics)
  • Injections (e.g. Insulin, Intramuscular, Subcutaneous, Intravenous, PICC, etc.)
  • Deliver health education programs
  • Assessments

Health Care Aides:

  • Assist with bathing, grooming, dressing and other personal hygiene activities
  • Assist with feeding patients
  • Assist with bed transfers, lifting, turning and walking
  • Assist with range of motion exercises
  • Assist with simple wound care, respiratory equipment use or urinary care
  • Report on patient condition to the nurse
  • Assist patients to take their medications
  • Communicate with patients
  • Take and record vital signs

Do you direct bill through Blue Cross?

Yes! Compassion Network Home Care is an authorized provider for Alberta Blue Cross, including AHS' Client Directed Home Care program, and can direct bill for most services.

Do you have a minimum for home care visits?

Providing you with consistent, quality (non-rushed) care is important to us. Our minimum hours for home care service is 3 hours weekly.

Is there a cancellation charge?

There is typically no charges for cancellations made with advance notice. Fees may apply for cancellations made within 48 hours of a scheduled service time.

“After just a few weeks, we have been so very happy also with Amanda helping my Dad. She has been so kind, and my Dad really looks forward to the scheduled cleaning times and interactions. Thank you so much for matching them and I really hope she can continue to be his support for as long as we need.”
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