Take control of your home care services.
Today, Albertans have more freedom and power to choose their home care provider thanks to Alberta Health Services' (AHS) Client Directed Home Care Invocing (CDHCI) program. The CDHCI program increases options available to eligible home care clients, including greater choices in home care agencies and input on how their care is delivered.
Compassion Network Home Care has been an approved vendor for Client Directed Home Care services since the pilot program launched in the Edmonton Zone in 2018. We currently service both Edmonton and Calgary areas under this program. For more information about the CDHCI program, contact your AHS case manager directly.
If you are an Albertan looking for home care for the first time, you can self refer by calling Health Link 8-11.
Compassion Network Home Care is a top choice for the CDHCI program:
We sure are! Compassion Network is accredited by Accreditation Canada since 2020. Accreditation Canada is an independent, non-profit organization that accredits health care organizations that meet their standards in quality, safety, and efficiency.
We have 24/7 on-call service for urgent matters. To reach us after hours, call 1-877-432-1676 and press extension 3 for triaging. Please note that calls deemed non-urgent will be returned the next business day.
LPN Nurses provide services such as
Health Care Aides:
Providing you with consistent, quality (non-rushed) care is important to us. Our minimum hours for home care service is 3 hours weekly.
There is typically no charges for cancellations made with advance notice. Fees may apply for cancellations made within 48 hours of a scheduled service time.
Making arrangements to work with the Compassion Network was a very smooth process. Our contact was very respectful of the sensitive situation, listened to our needs and concerns, and I am so grateful to have their team supporting us after we made arrangements.